Privacy Policy
ROW Dispatch Privacy Policy
Last updated: October 21, 2026
ROW Dispatch (the “App”) is used by employees and contractors of Right of Way Inc. (DBA ROW Traffic Control) to receive job assignments and record field work. This policy explains what the App collects and how it is used.
Information We Collect
- Account information: your name, email address and login, supplied by your employer.
- Job and time records: jobs you accept, arrival, start, lunch, standby, finish and leave times, equipment used, notes, and the hours logged from them.
- Files you add: photos, documents and signatures you choose to upload or draw in the App, such as rental agreement signatures.
How We Use It
To assign and manage jobs, produce work orders, rental agreements and tickets, calculate hours, and send work order completion confirmations to customers.
Text Messages
If a customer enters a mobile number and agrees during sign-off, we send one text message confirming their completed work order. We do not send marketing or recurring texts. Reply STOP to opt out or HELP for assistance. Message and data rates may apply.
Sharing
We do not sell your information. Job records and documents may be shared with the customer for the job and with our office staff, and with service providers that host or deliver our systems (such as hosting, email and text messaging).
Storage and Security
Data is stored on secured servers and is accessible only to authorized users. Files you upload are kept private and are served only to signed-in users.
Retention and deletion
Records are kept as needed for business and legal purposes. To ask about your data, contact us at [email protected].Children
The App is not intended for anyone under 18.
Changes
We may update this policy and will post the new version at this address.
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